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Rent

Tenant Information

If you’re looking for a rental home in Warkworth, Snells Beach, Wellsford, Kaipara Flats, Orewa, or anywhere across the wider Rodney district, we’re here to help. Below is a clear overview of what you can expect when renting through our friendly and professional Ray White Warkworth property management team.

Viewing a Property

All available rentals are listed online with the contact details of the Property Manager or Letting Agent.
Simply book a viewing through the link provided or contact us directly if you need assistance.

Applying for a Property

After viewing a home, you’ll receive a link to submit your application online.
Our application process is completed digitally and may require additional information as you progress through the stages.

If you need help completing the forms, you’re welcome to contact us — we’re happy to assist in our office.

Reference & Background Checks

To assess your application fairly and thoroughly, we may:

  • Contact current and previous landlords

  • Verify employment or income

  • Complete a credit check (with your consent)

  • Carry out additional reference checks where required

Providing accurate information and full reference details will help us process your application more efficiently.

We are committed to following the Human Rights Act, Privacy Act, and all relevant tenancy legislation.
We do not accept any discriminatory instructions from property owners.

Tenant Selection

We present the strongest applications to the property owner for their input.
Final selection is based on:

  • Ability to meet rent payments

  • Strong rental or personal history

  • Positive references

  • Ability to care for and maintain the property

  • Overall suitability for the home

All applicants are assessed fairly, consistently, and without discrimination.

Move-In Costs

Move-in costs typically include:

  • Two weeks’ rent in advance

  • Bond of up to four weeks’ rent (as permitted by the Residential Tenancies Act)

These amounts must be paid before keys are provided.

Do Tenants Pay GST on Rent?

No. Residential rent is not subject to GST.

Insurance for your belongings

The landlord’s property insurance does not cover your belongings. Consider contents and personal liability insurance suitable for your circumstances. Read Tenancy Services guidance on insurance.

Paying Rent

Rent must always be paid in advance.
Your Property Manager will provide you with an Automatic Payment form to set up regular payments from your bank.

If Rent Is Missed

Ray White Warkworth has a zero tolerance approach to rent arrears.
If rent is missed, the process generally includes:

  • Day 1: A reminder call/text/email

  • Day 3: Further follow-up if unpaid

  • Day 7: If no payment or arrangement is made, a 14-day Notice to Remedy may be issued

  • Tribunal: An application may be made to the Tenancy Tribunal if arrears are not resolved

We encourage early communication so we can work with you before issues escalate.

Maintenance & Repairs

For all maintenance requests, please use our online system:
🔗 https://warkworthpropertyrentals.co.nz/repair-request/about

This ensures repairs are logged, tracked, and actioned promptly.

Urgent or emergency repairs:
Call your Property Manager immediately.

Complaints or Concerns

If you have concerns about repairs, service, or communication:

  1. Speak with your Property Manager first

  2. If unresolved, contact Principal/Owner: Nicole Banks
    📞 (09) 425 1611
    📧 nicole.banks@raywhite.com

We are committed to resolving issues professionally and fairly.

Rent increases

For standard residential tenancies, rent increases normally require at least 60 days’ written notice and cannot take effect within 12 months of the tenancy starting or the previous increase. A fixed-term agreement must also allow an increase. There are specific exceptions, so check the current rent-increase rules for your situation.

Routine inspections

Your property manager will advise you of inspection arrangements. For standard residential rentals, inspections take place between 8am and 7pm, generally no more often than every four weeks. At least 48 hours’ notice is required, given no more than 14 days in advance. Reinspection rules can apply after an agreed remedy. See Tenancy Services inspection guidance.

If the owner decides to sell

A sale does not automatically end a tenancy. Where an unconditional sale requires vacant possession, a landlord can end a periodic tenancy with at least 42 days’ written notice. That is a different situation from ending a tenancy to market a vacant property. A fixed-term tenancy cannot be ended early simply because the property has sold.

Ask your property manager which situation applies and read the guidance on selling a rental property before making plans.

Ending your tenancy

A tenant generally needs to give at least 21 days’ written notice to end a periodic tenancy, unless a shorter period is agreed. Give notice in writing and confirm the final date with your property manager. Read the periodic-tenancy notice rules.

Different rules apply to fixed-term tenancies and particular circumstances. Contact your property manager and use Tenancy Services guidance on ending a tenancy to check the applicable process.

Returning Keys & Final Inspection

Your Property Manager will arrange a time for the final inspection.
Keys should be returned at this appointment or directly to our office as arranged.

Bond refunds

At the end of the tenancy, the final inspection and rent records help identify any matters to resolve. Fair wear and tear must be allowed for. Any proposed deductions should be discussed with you; disputes have a separate resolution process.

Bond refunds are now handled online through Bond Hub or property management software. See how to apply for a bond refund.

Pets

Check the consent requirements before bringing a pet into a rental home. Different rules can apply to pets approved before 1 December 2025. Where a pet bond can lawfully be charged, it is capped at two weeks’ rent per tenancy. See requesting pet consent and pet bond rules.

Legal guidance checked against Tenancy Services on 16 September 2026. Check the linked sources for updates and rules relevant to your tenancy.


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